Terms and Conditions
We represent that the goods are as described in the product listings. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use.
We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us on 01509 507877, 07979 911020 or email firstname.lastname@example.org
Making a Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.
Please inform us of non-delivery of your order using the following timescales. Notification of non-delivery is important so we can track back with the courier service for erroneous delivery.
Standard delivery service – within 4 working days (ie. Monday to Friday) from the date of dispatch.
Notification of non-delivery after the respective period will not be accepted.
Faulty Goods and Shortages
Faulty goods or shortages must be notified to us within 2 working days of receipt of the goods. Notification of faulty goods or shortages after this period will not be accepted.
We accept the following payment methods: Paypal and Bank Transfer
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee, so long as the goods are undamaged and in original condition. Outward and Inward carriage charges are not refundable.
We take great care packaging every item to ensure safe shipment to you. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible. Please allow extra time if you are paying by cheque.
If you live in any of these area’s or postcodes below, please phone or email us first before purchasing for the cost of the delivery surcharge.
If we offer Free Shipping, the following postcodes do not qualify:
NORTHERN IRELAND: BT POSTCODES, REPUBLIC OF IRELAND.
SCOTTISH MAINLAND: AB37-AB38, AB41-AB56, IV1-IV20, IV25, IV30-IV37, IV63, KW1-KW3, KW6-KW10, KW14, PH15-PH26, PA21-PA35, PA37-PA39, PH33, PH49, IV21-IV24, IV26-IV28, IV40, KW5, KW11-KW13, FK19-FK21, PA36, PA40, PH30-PH32, PH34-PH41, PH50.
SCOTTISH OFFSHORE: HS1-HS9, IV41-IV56, KA27-KA28, KW15-KW17, PA20, PA41-PA49, PA62-PA76, PH42-PH44, ZE1- ZE3.
ISLE OF WIGHT: PO30-PO41.
CHANNEL ISLANDS: GE-JE.
SCOTTISH BORDERS: TD & DG.
ALDERNEY,HERM & SARK: GY9.